Frequently Asked Questions

    • What are your business hours?

      We are open 7 days a week, from 8:00 am - 9:00 pm.

    • What area do you provide service in?

      We are based in Winchester, VA and provide service in the surrounding towns. Take a look at some of our service areas and call us to find out if we service your area. 

    • Why should I hire Valley Ducts?

      At Valley Ducts, we put a high priority on having a phenomenal relationship with our customers. We are licensed and insured, and have years of experience in the industry.

    • How long does air duct cleaning take?

      On average, air duct cleaning for homes with one furnace takes about 4 hours. For two furnaces, it can be 6-7 hours, but it is always completed within one day.

    • How much do duct cleaning services cost?

      Valley Ducts believes in transparent pricing, and we include ZERO hidden fees or up charges. You can call us for a free quote on your duct cleaning services, and the pricing will be influenced by these factors:

      • How many vents the home has
      • Where the home is located 
      • How many furnaces there are 

    • Why should I get my air ducts cleaned?

      Your air ducts play an important role in your home’s ventilation system, and over time they can become filled with dust, pollen, and other allergens. A professional air duct cleaning from Valley Ducts can remove these contaminants from your ductwork, improving the quality of the air in your home and making it easier and more comfortable to breathe.

    • How often should I have my air ducts cleaned?

      The frequency with which you should have your air ducts cleaned depends on a number of factors, including the type of home you have, the number of people living in your home, and whether or not you have pets. In general, most experts recommend having your air ducts cleaned every three to five years.

    • How often should I get my dryer vent cleaned?

      It is generally recommended to have your dryer vent cleaned at least once a year. However, if you notice that your clothes are taking longer to dry, or if you see lint buildup around the vent, it may be time for a cleaning.

    • What are the benefits of having my dryer vent cleaned?

      Regular cleaning of your dryer vent can improve the efficiency of your dryer, saving you time and money. Additionally, it can help to prevent fires by removing lint buildup from the vent.

    • What payments do you accept?

      We will send you an invoice if you aren't home when your service is completed. If you are home, we collect payment via Square at the end of the service day, in person.

    • Can you perform air duct cleaning when I am not home?

      Yes! We can do duct cleaning work whether you are home or not.

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